We want you to be satisfied with your purchase from BZ Multibiz.

1. Eligibility for Returns

   • Products can be returned within 7 days of delivery.

   • Items must be unused, in original packaging, and with proof of purchase.

2. Non-Returnable Items

   • Perishable goods, customized products, and items marked as final sale are not eligible for returns.

3. Refunds

   • Once your return is approved, refunds will be processed to your original payment method within 5–7 business days.

   • Shipping charges are non-refundable.

4. Exchange Policy

   • Exchanges are allowed for defective or damaged products only.